Why won't Leappad find our WiFi?

Hoping someone here may have had this issue; the last thing I want to do is contact their customer service and be told 'check your settings! Your ticket is now closed.'OK, so, the WiFi. It was hidden but we unhid it, because it can't find hidden ones. Now it's unhidden and our phones can find it, our printer can find it, it is THERE, but the Leappad won't find it. It did find it once, on the evening we did the Unhiddening, but by the morning had lost it again. WiFi for all other devices is working perfectly fine. The Leappad itself is picking up all the usual nearby networks, plus some more that are even further away, but bafflingly not ours.Is there some kind of sciency techie codey thing we've overlooked here?It's not hidden because a) we unhid it and b) everything else can find it.the Leappad's detection can't be knackered because it can find even more networks than our other devices. via /r/Parenting http://ift.tt/2dYAAh6