There have been so many bad airline stories in the news lately, I wanted to share what happened to us last Saturday on Delta Flight 1596.We always preboard with our 7-year-old son Henry, who is on the autism spectrum, because the boarding process can be very overwhelming for him (crowds, noise, etc). After boarding in Minneapolis, a flight attendant named Natalie came over to introduce herself and see if Henry needed anything. The kiddo immediately took a shine to her and started asking all sorts of questions about the plane. Natalie went out of her way to bring over demo oxygen masks and life jackets for Henry to look at. She surprised him with a chocolate bar and extra cookies. She listened as he talked about being on the spectrum and about how loud noises bothered him. After finding out that his birthday was the previous week, she got together with the other flight attendants and made a crown of cookie packages for him to wear and came over to wish him a happy birthday. She arranged for the pilot to come over the intercom and give a special welcome to Henry and thank him for his help during the flight. She was a friend to a little boy who doesn't always feel like he has too many of those. When the flight landed at LaGuardia, the pilot presented him with special golden wings (just like the pilots wear), let him try on his hat, and then the crew got together for pictures.Natalie and the rest of team on Delta Flight 1596 went above and beyond the call of duty to help him feel special. Henry later said that he "felt like a FIRST CLASS passenger" and said that he would "never forget my best friend Natalie." You can't get much better than that. via /r/Parenting http://ift.tt/2oTGf2h
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